Stop Losing Calls
in the Chaos

AI-powered call handling for UK lettings and property management teams. Every call becomes a categorised, prioritised ticket in one live feed.

Built around real letting workflows
Turns calls into structured tickets
Emergency screening and escalation
One feed for visibility and follow up

Built for agencies managing 20+ properties, handling 10+ daily calls, with out-of-hours emergencies and follow-up demands.

See What's Really Happening on Your Phone Line

Quantum Feed real-time activity and alerts dashboard

Most agencies don't lack calls. They lack structure and visibility.

Calls get missed. Voicemails pile up. Emergencies get buried under routine enquiries. You only find out what happened when a tenant or landlord chases you.

QReach captures every call and turns it into a clean, consistent ticket your team can action instantly. Complete with category, priority, transcript, and recording, all visible in one live feed.

Answered and categorised
Priority made obvious
Emergency issues surfaced fast

How It Works

Each layer is purpose-built and designed to give you complete operational control.

Every call answered and qualified

Captures intent: viewing, maintenance, emergency, or general enquiry. Asks the right questions every time.

Turned into a structured ticket

Consistent format every time: caller, property, issue type, priority, next step.

Routed to the right place automatically

No manual sorting. Tickets flow to your team, contractors, or CRM instantly.

Visible in one live feed (Quantum Feed)

Complete transcript + audio. Action what matters, archive what doesn't.

Priority and emergency screening call detail view

AI Receptionist

A structured intake built for letting agencies. Use it 24/7 or only for missed and out of hours calls. Either way, your team gets a clear record and knows what to do next.

  • Built specifically for letting agencies
  • Asks the right questions every time
  • Screens urgency correctly
  • Routes calls into your live feed
Missed call cover
Structured call intake
Feeds straight into Quantum Feed

Operational Visibility

One feed. Clear ownership. Faster follow-up.

One live view

See every call, category, and status without chasing messages.

Faster follow up

Transcript and audio attached so staff can act immediately.

Less chaos

Clear ownership and next steps, even when the phone is busy.

One feed. No email digging. Clear operational visibility for follow ups, compliance, and action. You'll also see when certificates and renewals are due.

Call categories and routing interface

The Problem

Property management teams are drowning in calls but starving for structure.

Calls at all hours

Out of hours, weekends, and holidays. Missed calls mean missed opportunities, or missed emergencies.

No consistent intake

Voicemails and ad-hoc notes don't create clarity. Your team still has to interpret, prioritise, and chase missing details.

Emergencies get buried

A burst pipe and a routine enquiry look the same in a missed-call notification until it's too late.

Manual follow-ups drain time

Listening, summarising, routing, updating. This becomes a hidden full-time job.

QReach fixes all of this without adding headcount.

"We stopped missing calls overnight. Everything gets logged and nothing gets buried anymore."
Right Homes Sales & Lettings Agents
Bedford

Simple Setup, Guided Support

1

Short discovery call to understand your workflow

We learn how your business operates and what matters most to you.

2

AI receptionist configured to your business

We set everything up to match your specific needs and processes.

3

Go live with monitoring and escalation in place

Launch day. We're with you every step to ensure smooth operations.

We guide you through every step of the setup

Questions Property Managers Ask Before Booking

What if we already have a receptionist?

This system supports them. It structures intake and removes guesswork so your team works with clarity instead of chasing notes.

Can we use it only for missed or out of hours calls?

Yes. Many agencies start there and expand once they see the visibility.

Is this just call answering?

No. Call answering ends with a message. This ends with categorised, prioritised operational data.

Simple Pricing. Everything Included.

Transparent pricing based on call volume.

All features included in every tier. Choose based on how many calls you handle monthly. Upgrade or downgrade anytime.

Essential

For agencies that want structured missed call cover.

Setup
£699
one-time
Monthly package
£249
per month
Includes up to 600 minutes per month
  • AI receptionist
  • Missed and out of hours cover
  • Structured call intake
  • Emergency screening
  • Calls logged into Quantum Feed

Cancel anytime.

GDPR-compliant • SOC 2-aligned • UK-based

Select Plan
Most Popular

Professional

For agencies that want full operational visibility.

Setup
£1,000
one-time
Monthly package
£399
per month
Includes up to 1,200 minutes per month
  • Everything in Essential
  • 24/7 live answering
  • Full transcripts and call recordings
  • Category tagging and priority alerts
  • Live dashboard access

Cancel anytime.

GDPR-compliant • SOC 2-aligned • UK-based

Select Plan

Scale

For multi branch or higher volume agencies.

Setup
From £1,500
Monthly package
Custom quote
2,000+ minutes per month (custom volume available)
  • Everything in Professional
  • Multi branch routing
  • Custom workflows
  • CRM integration
  • Dedicated onboarding

Cancel anytime.

GDPR-compliant • SOC 2-aligned • UK-based

Select Plan

Ready to get started?

Complete your onboarding and choose your plan in one place.

Get Started

Frequently Asked Questions

Ready to Take Control of Your Front Desk?

Book a short demo and see if Qreach.ai fits your operation.